Job title: Administrative and Postal Assistant. 

Pay and period: £14 per hour on a fixed-term contract, from January-June 2025 (with the possibility of an extension, depending on in-house circumstances). 

Hours: 10 hours a week, divided into two 5-hour sessions. (The successful candidate will be able to choose their preferred weekdays, but these must be ongoing and fixed.) 

Location: Norwich.

overview

We are currently seeking an organized and highly reliable General and Postal Assistant to provide comprehensive support to Galley Beggar Press. (For further information about Galley Beggar Press, head here.) 

The Administrative and Postal Assistant will play a key role in ensuring smooth operations by handling outgoing post, maintaining and monitoring our ‘Galley Buddy’ subscriber programme, and generally supporting staff members.

Main responsibilities

· Arranging and executing our post and courier services (managing and sending orders from our online shop and answering customer queries, as well as managing sending any other in-house post, including publicity and prize mail-outs).

· Organizing and maintaining our ‘Galley Buddy’ subscriber programme – including liaising with current subscribers, checking and updating addresses, setting up new subscribers, and organising and maintaining all relevant documents, records, and databases relating to the subscription scheme. 

· Managing stationery, packaging, and in-house book stock. (This task involves a certain amount of physical activity; i.e., moving and unpacking boxes of books.) 

· Answering all relevant general queries and handling correspondence on behalf of the team (passing on to a relevant staff member or answering directly, as applicable).

· Assist in any other administrative tasks as they arise (these are generally MS Word, Adobe and Excel based tasks).

· Maintain office efficiency by organizing and implementing administrative systems, procedures, and policies.

Skills and Qualifications

· Be a confident communicator.

· Be reliable.

· Be organised, thorough and methodical in your work processes.

· Be good at noticing details and sense-checking (noticing if something seems wrong and double-checking), whether of a spreadsheet or email message.

· Be patient and tactful with customers.

· Able to maintain confidentiality and, on occasion, handle sensitive and embargoed information.

· Be computer literate and experienced in Abode, Word, and Excel.

· Be good at problem solving.

· Be pragmatic, self-motivated, have a ‘can do’ approach, and be able to find solutions.

· Meet deadlines and be a self-organizer with your work.

· Work well on your own.

· Be clear and professional-sounding in written correspondence.

· Be comfortable with physical lifting of stock and post.

Other details

· The Postal and Administrative Assistant will use the Galley Beggar Office in our home, and will need to be sensitive to the domestic space. 

· This position is for a fixed-term contractual position, and applicants will be responsible for their own tax and accounting. Galley Beggar Press will pay two weeks pro-rata (i.e., four 5-hour sessions) leave for the period, to be agreed on in advance. 

· At particularly busy periods (e.g., during a Galley Buddy Subscriber mail-out), over-time may be available.

How to apply

Please send as two attachments the following:

1. Your CV, including the name of two referees we could contact.

2. A covering letter detailing your fit for the post, your interest in Galley Beggar Press and your availability to start work in January 2025, by the end of 13 December 2024 to info@galleybeggar.co.uk with ‘Administrator Application’ in the subject line.

Interviews will be held on Tuesday, January 7th, location TBC, on which day there may also be a short admin written test.